Responsible Gaming

Gamble responsibly

Responsible gambling means making conscious decisions about when, how often and how much you gamble. Before you play, set clear boundaries and consider whether gambling fits comfortably within your budget and routine. Only gamble with money you can afford to lose, and never use money needed for rent, bills, food, transport, savings or other essential commitments.

Gambling outcomes are based on chance. Previous results do not predict future results, and no betting system can guarantee a win. A losing streak does not mean that a win is due, while a recent win does not make another win more likely. Avoid chasing losses by increasing your bets or continuing to play in an attempt to recover money.

Simple ways to stay in control

• Set a spending limit before you begin and stop when you reach it.
• Set a time limit and take regular breaks away from gambling.
• Keep gambling separate from essential household spending.
• Do not borrow money, sell possessions or use credit to gamble.
• Avoid gambling when you are stressed, upset, tired or under the influence of alcohol or other substances.
• Do not gamble to escape personal problems or difficult emotions.
• Keep a record of your deposits, withdrawals, wins and losses so you can see your overall position.
• Talk openly with someone you trust about your gambling choices.

Players in Australia must meet the applicable legal age and identity requirements before using gambling services. Do not allow another person to use your account, and do not use an account belonging to someone else. Keeping your account details private helps protect you and supports safer account management.

Use safer gambling controls

Planning limits in advance can make it easier to stop when you intend to stop. Where account controls are available, consider setting deposit, spending, loss or session limits that reflect your personal budget. Choose limits before gambling rather than changing them during an emotional or impulsive session. A limit should be treated as a firm boundary, not as a target to reach.

Take a break when you need one

A temporary break can help you review your habits and return your attention to other parts of life. If you notice that you are gambling more often, spending longer sessions online or thinking about gambling throughout the day, consider stopping for a period. Use the time to review your finances, reconnect with family or friends and take part in activities that do not involve gambling.

Self-exclusion

Self-exclusion is a stronger measure for people who want to stop using a gambling account for a defined period or longer. A self-exclusion request can prevent access to the relevant account and may restrict related gambling activity, depending on the service and the arrangements that apply. If you believe you need self-exclusion, contact the available customer support or safer gambling channel through the website and ask for the process to be explained.

Self-exclusion should be taken seriously. Do not try to open another account, use another person’s account or find ways around a restriction. If you have self-excluded and feel an urge to gamble, move away from gambling services, tell a trusted person and seek professional support. You can also review whether blocking software, banking controls or other practical safeguards are available to you.

• Set a limit that reflects what you can genuinely afford.
• Consider a cooling-off period before making changes to a limit.
• Use account history and transaction information to review your activity.
• Ask for a break or self-exclusion if you are finding it difficult to stop.
• Use device, browser or banking tools that can help reduce access to gambling.
• Do not rely on gambling winnings to meet regular financial commitments.

Recognise the warning signs

Gambling harm can develop gradually and may affect finances, relationships, work, study, physical health and emotional wellbeing. Some people find it difficult to recognise a problem until the consequences become serious. You do not need to wait for a crisis before asking for help. Early support can make it easier to change your habits and reduce further harm.

You may need support if you are

• Spending more time or money gambling than you planned.
• Trying to win back money you have lost.
• Hiding gambling activity, losses or account transactions from other people.
• Borrowing money, using credit or missing bills because of gambling.
• Feeling restless, irritable or anxious when you cannot gamble.
• Gambling to manage stress, sadness, loneliness or other difficult feelings.
• Neglecting work, study, family, friends, sleep or other responsibilities.
• Arguing with people close to you about gambling.
• Selling possessions or using savings to continue gambling.
• Making promises to stop or cut back but being unable to keep them.
• Feeling shame, hopelessness or loss of control after gambling.

If any of these signs sound familiar, stop and review your situation. Do not try to solve gambling-related financial problems by gambling more. Consider placing a restriction on your account, telling someone you trust and speaking with a qualified gambling support service. Support is available for people who gamble as well as for family members, friends and others affected by someone’s gambling.

Protect your finances and relationships

If gambling is affecting your budget, list your regular commitments and pause gambling while you assess them. You may wish to ask a trusted person to help monitor spending, adjust banking arrangements or create a repayment plan. Financial counselling can help you understand your options without judgement. Being honest with people close to you can also reduce secrecy and make it easier to accept practical support.

Getting help and our commitment

If you are concerned about your gambling, professional help is available in Australia through gambling support services, counselling organisations and financial counselling providers. Search for an Australian gambling help service or speak with a qualified health professional. These services can help you understand your gambling, set goals, manage urges, deal with financial concerns and support conversations with family or friends.

You can also contact Spinaud Casino through the support options made available on the website to ask about account restrictions, breaks or self-exclusion. You do not have to provide a detailed explanation before asking about safer gambling measures. If you are supporting someone else, you can seek help for yourself and learn how to set healthy boundaries.

If you feel unsafe

Gambling harm can contribute to serious stress, anxiety and feelings of hopelessness. If you feel at immediate risk of harming yourself or someone else, stop gambling and contact emergency services or an urgent mental health service in your area. If the situation is not immediate but you are struggling, speak with a health professional or gambling support service as soon as possible.

Spinaud Casino’s responsible gaming approach

Spinaud Casino aims to provide clear information and encourage players to make informed decisions. We support the use of appropriate account controls, breaks and self-exclusion where available. We may take steps to verify identity, review account activity, apply restrictions or ask questions when responsible gambling concerns arise. These measures are intended to support safer play and do not guarantee that gambling-related harm will not occur.

Responsible gambling is a shared responsibility. Players should understand their own limits, use available controls and ask for help when needed. We encourage you to review this information regularly, especially if your circumstances change. Gambling should remain an optional leisure activity and should never take priority over your health, finances, relationships or everyday responsibilities.

1. Pause your gambling as soon as you feel that it is becoming difficult to control.
2. Review your recent activity and identify the behaviour or situation causing concern.
3. Apply an account limit, cooling-off period or self-exclusion where appropriate.
4. Tell a trusted person what is happening and ask for practical support.
5. Contact a qualified Australian gambling support or financial counselling service.
6. Return to gambling only if it remains affordable, enjoyable and within your control; otherwise, continue your break and seek further help.